Widerrufsrecht

Refund Policy

Returns

We accept returns within 14 days of delivery of the last item in your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

To initiate a return, please contact us at [your email address] with your order number and reason for return. We will provide you with return instructions.

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Please note that original shipping costs are non-refundable.

Non-Returnable Items

The following items cannot be returned:

  • Items that have been installed or used
  • Custom or personalized orders
  • Items damaged due to misuse

EU Customers – Right of Withdrawal

If you are located in the European Union, you have the right to cancel or return your order within 14 days of receiving the last item, for any reason and without justification. To exercise this right, please contact us at [your email address] before the 14-day period expires.

Return shipping costs are the responsibility of the customer.

Cancellations

Orders can be cancelled before they are fulfilled. Once an order has been fulfilled and shipped, it cannot be cancelled, but you may initiate a return upon delivery.

Contact Us

For any questions about returns or refunds, please contact us at

yuanjiaosun999@gmail.com

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